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Issue № 68. June 2018

Features of E-services Development in Digital Society

Nina A. Voskolovitch, Tatsiana Y. Vasilkevich

Nina A. Voskolovitch — Doctor of Economics, Professor of Economic, Faculty of Economics, Lomonosov Moscow State University, Moscow, Russian Federation.
E-mail: voskolovitch@mail.ru

Tatsiana Y. Vasilkevich — graduate student, Faculty of Economics, Lomonosov Moscow State University, Moscow, Russian Federation.
E-mail: tatsiana.vasilkevich@gmail.com

The rapid development of modern information and communication technologies dictates a different trajectory of economic development in a digital society. In the last decade, the interaction of the service sector with information technology has developed a fundamentally new category — electronic services. Despite the fact that service economy theoretical aspects have been thoroughly systemized the researches continue. If previously only the traditional offline market space was present in the service sector, now researchers, government and business focus on the Internet services market.A full understanding of the new opportunities offered by the Internet environment forces us to reconsider methodological and practical approaches to the study of the service economy in the digital era. The purpose of the study is to identify the features of the development of electronic services in the digital society and on the basis of interdisciplinary research to offer their classification.The article deals with the main indicators of the digital society development, and outlines their impact on the service economy. Special attention is paid to the consideration of classical and modern international approaches to the classification of services, as well as the author's scheme of electronic services typology and classification in the digital reality.

Keywords

Services industry, e-services, digital economy, service economy, digital society, service classification

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