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Issue № 66. February 2018

Knowledge Management Among Civil Servants

Natalia V. Dneprovskaya, Inessa V. Shevtsova

Natalia V. Dneprovskaya — Ph.D., Associate Professor, Plekhanov Russian University of Economics; Financial University under the Government of the Russian Federation, Moscow, Russian Federation.
E-mail: ndneprovskaia@yandex.ru

Inessa V. Shevtsova — Ph.D., Senior Lecturer, School of Public Administrarion, Lomonosov Moscow State University, Moscow, Russian Federation.
E-mail: Shevtsova@spa.msu.ru

The paper contains the results of a study on the use of knowledge management (KM) methods and tools in public administration. There study examined three groups of indicators for KM. The indicators described the sources of new knowledge, KM tools and methods, and organizational approach to KM. The obtained results demonstrate the need and readiness of state bodies for a purposeful implementation of the KM system. The main limiting factor is the lack of a defined policy on identification, preservation and dissemination of new knowledge.

Keywords

Knowledge management, information society, digital divide, government civil servants.

Comments:
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